Shipping
Shipping & Delivery
We’re pleased to offer free standard shipping within Australia & New Zealand on orders over $95 — because your jewellery should arrive just as effortlessly as it shines.
Australia
Standard Shipping
• Delivery time: 2–7 business days
• Carrier: Australia Post
• Flat rate: $9.95
Express Shipping
• Delivery time: 1–3 business days
• Carrier: Australia Post Express
• Flat rate: $12.95 (on orders under $95)
• Free Express Shipping on orders over $95
New Zealand
Standard Shipping
• Delivery time: 3–7 business days
• Carrier: Australia Post
• Flat rate: $13.95
Express Shipping
• Delivery time: 2–5 business days
• Carrier: Australia Post Express
• Flat rate: $16.95
Additional Info
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All orders are processed within 1–2 business days.
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You'll receive a tracking number via email once your order ships.
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Delivery times may vary during public holidays, sale periods, or due to postal delays.
Missed Deliveries & Return to Sender
If a parcel is returned to us due to non-collection or incorrect address, a $10 re-shipping fee will apply to resend your order.
Please note: Once your order has left our warehouse, The Elan Edit is not responsible for shipping delays or parcels lost in transit.
International Orders & Customs
For international deliveries, your parcel will be handed over to your local postal provider upon arrival in your country (e.g., USPS for the United States). You can typically track your parcel using the same tracking number on their website 3–5 days after dispatch.
Customs & Duties
Customs duties and taxes are not included in your order total and may be charged upon delivery. These fees are the responsibility of the customer and vary by country.
Need help with your delivery? Reach out to us at info@theelanedit.com.au — we’re always here to assist.