Privacy Policy

Privacy Policy

The Elan Edit Privacy Policy
Last updated: 2.7.2025

This Privacy Policy explains how The Elan Edit ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our website (the "Site") or engage with our services (the "Services"). By accessing or using the Services, you agree to the terms outlined in this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

What We Collect

Depending on how you interact with us, we may collect the following information:

Information You Provide Directly

Name, email, phone number, shipping/billing address
Order details and payment confirmation (processed securely via third-party platforms)
Account login information, if applicable
Messages, reviews, or customer support enquiries

Information Collected Automatically
Through cookies and similar technologies, we may collect:

IP address, browser type, device type
Time and date of visit, pages viewed, and referring website
Shopping behaviour on our Site

Information from Third Parties
We may receive personal information from our service providers (e.g., Shopify, payment processors, marketing platforms) to help us fulfil your order or improve your experience.

How We Use Your Information

We use the information collected to:

Process orders and returns
Communicate with you about your order or account
Provide customer support
Send marketing and promotional communications (with your consent)
Improve and personalise your experience on the Site
Detect and prevent fraud or misuse

Cookies & Tracking Technologies

We use cookies to understand how users interact with our Site and improve performance. Most browsers accept cookies by default, but you can disable them in your settings. Disabling cookies may affect your user experience.

To learn more about Shopify cookies, visit: https://www.shopify.com/legal/cookies

Sharing Your Information

We may share your information with trusted third parties, including:

Service providers (e.g., payment processors, email platforms, couriers)
Marketing and analytics partners
Affiliates and subsidiaries
Legal authorities if required by law or to protect our rights

We do not sell your personal data.

User-Generated Content

Reviews or comments you submit on our Site may be visible to others. Please avoid sharing sensitive personal information in public posts.

Security & Retention

While no system is 100% secure, we take reasonable steps to protect your information. We retain data only as long as needed for legal, operational, or service-related reasons.

Your Rights

Depending on your location, you may have the right to:

Access or correct your data
Request deletion of your information
Opt out of marketing emails (via the unsubscribe link)

To exercise any of these rights, please contact us at [info@theelanedit.com].

Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children.

International Users

If you're accessing our Site outside of Australia, your data may be processed in other countries. We take steps to ensure your data is handled securely and in accordance with applicable laws.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@theelanedit.com